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Noticeboard

Important Changes to ordering repeat prescriptions

from 1st January 2019

From 1st January 2019 we will no longer be able to accept requests for repeat prescriptions by telephone.  Please help the Practice by registering asap and ordering your repeat prescriptions by our preferred option, online via our website www.foyers medicalcentre.co.uk or by handing in or posting your repeat prescription slip to the surgery.  These are the only ways we will be taking any orders for medication after the 1st January 2019

If you are having problems registering with the online service, please contact the surgery and we can offer you a time and date to pop in, and one of the Practice team can talk you through the straight forward process.

Many thanks

Training Days

Our next training day will be on Wednesday 14th November.  We will be closed from 1pm that day, re-opening as normal at 9am on the 12th.  NHS24 will be covering our Practice area from 1pm.  Please phone 111 should you wish advice or need to see a GP.  Always phone 999 in an emergency.

 

RESULTS

If you wish to call regarding results - please call after 2pm.  Many thanks


Repeat Medication 

Whenever possible, please order online using the prescriptions tab on this website, or hand in or post your repeat prescription slip.

Please allow at least 2 working days from ordering to collecting your medication.


 

Loch Ness & Strathnairn Medical Practice is proud to be and accredited teaching Practice

We are delighted to have Medical students, Junior Doctors, and Registrars, working alongside the GP’s in the Practice.

If you do not wish to be seen by a trainee or have one present during a consultation, please inform the Reception staff.   Many thanks. 


 

EBOLA and other Viral Haemorrhagic Fever infections

Public Health has requested that we ask anyone who has travelled in the last 21 days from an at risk area for Ebola/Viral Haemorrhagic Fever infections to telephone first for any appointment so their risk can be assessed, if they wish to see a doctor or visit the Medical Centre. Even if you have travelled to the Medical Centre you should still return home and then telephone, if you have travelled in the last 21 days from an at risk area for Ebola/Viral Haemorrhagic Fever infections.

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Foyers Medical Centre

 

Ionad Meidigeach Fhoithir 

 

The Doctors and staff are proud to offer the highest standard of patient centred health  care.  We run clinics for the management of chronic diseases such as diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups. 

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

 
 
     

 

Why does the receptionist need to ask why I need an appointment

It is not a case of the receptionists being nosey!

The reception staff are members of the practice team and it has been agreed they should ask patients “why they need to be seen”. Reception staff are trained to ask certain questions in order to ensure that you receive:

  • ·        The most appropriate medical care,
  • ·        from the most appropriate health professional,
  • ·        at the most appropriate time

Receptionists are asked to collect brief information from patients:

  1.   1. To help doctors prioritise house visits and phone calls
  2.   2.   To ensure that all patients receive the appropriate level of care

To direct patients to see the nurse or other health professional

rather than a doctor where appropriate

Reception staff, like all members of the team, are bound by confidentiality rules.

  • ·        Any information given by you is treated strictly confidential
  • ·        The Practice would take any breach of confidentiality very seriously and deal with it accordingly.
  • ·        You can ask to speak to a receptionist in private, away from reception
  • ·        However if you feel an issue is very private and do not wish to say what this is then this will be respected

Thank you for your support

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Loch Ness & Strathnairn Medical Practice is proud to be and accredited teaching Practice

We are delighted to have Medical students, Junior Doctors, and Registrars, working alongside the GP’s in the Practice.

If you do not wish to be seen by a trainee or have one present during a consultation, please inform the Reception staff.   Many thanks

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(Site updated 08/11/2018)
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