The Medical Centre, Foyers, Inverness, IV2 6YB
Telephone: 01456 486 224
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We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately.
If you wish to put a complaint in via email, please contact the practice on the following address: nhsh.GP55747-admin@nhs.scot
Alternatively, you can submit a complaint in writing to: The Practice Manger, Loch Ness East & Strathnairn Medical Practice, The Medical Centre, Foyers, Inverness, IV2 6YB.
Further written information is available regarding the complaints procedure upon request.