Foyers Medical Centre
Social Support information - Covid
If you are well and have questions about Corona virus, please call 0800 028 2816 or https://www.nhsinform.scot
If you are on treatment for cancer, it is very important to phone for advice if you become unwell.
Any cancer patient worried about symptoms should call their existing cancer treatment helpline or the national Cancer Treatment Helpline on 0800 917 7711.
For general information about COVID-19 call 0800 028 2816
Cancer Research UK call 0808 800 4040 (Monday to Friday, 9am - 5pm)
Macmillan Cancer Support call 0808 808 00 00 (every day, 9am - 5pm)
The NHS Inform Scotland website has up-to-date information and answers to frequently asked questions. https://www.nhsinform.scot/coronavirus
For all other patients https://www.nhsinform.scot/coronavirus
- Isolation note
- Mild symptoms
If you have more serious symptoms or they are getting worse please call 111
Ionad Meidigeach Fhoithir
The Doctors and staff are proud to offer the highest standard of patient centred health care. We run clinics for the management of chronic diseases such as diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
If you are on holiday, or a temporary resident in the area and you have an urgent medical need , we are currently able to accept you.
You will be treated for your immediate needs and advised to return to your regular practice for follow up and continued care, advice and support.
- Replacing a prescription for a repeat medication (which would be non-urgent care), is not a reason for seeking temporary registration with a practice.
- The safest and quickest way for patients to get access to their necessary prescribed medicines will almost always be through your own home GP and community pharmacy.
Due to increasing demand we are now asking for 4 working days to fulfil prescription requests.
Why does the receptionist need to ask why I need an appointment
It is not a case of the receptionists being nosey!
The reception staff are members of the practice team and it has been agreed they should ask patients “why they need to be seen”. Reception staff are trained to ask certain questions in order to ensure that you receive:
- · The most appropriate medical care,
- · from the most appropriate health professional,
- · at the most appropriate time
Receptionists are asked to collect brief information from patients
- To help doctors prioritise house visits and phone call
- To ensure that all patients receive the appropriate level of car
- To direct patients to see the nurse or other health professional rather than a doctor where appropriate
Reception staff, like all members of the team, are bound by confidentiality rules.
- · Any information given by you is treated strictly confidential
- · The Practice would take any breach of confidentiality very seriously and deal with it accordingly.
- · You can ask to speak to a receptionist in private, away from reception
- · However if you feel an issue is very private and do not wish to say what this is then this will be respected
Thank you for your support
Loch Ness & Strathnairn Medical Practice is proud to be an accredited teaching Practice
We are delighted to have Medical students, Junior Doctors, and Registrars, working alongside the GP’s in the Practice.
If you do not wish to be seen by a trainee or have one present during a consultation, please inform the Reception staff. Many thanks
(Site updated 22/07/2020)